Shipping policy
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
2. Shipping Times
Estimated delivery times:
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Standard Shipping: 7–15 business days
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International Shipping: 10–20 business days
Delivery times are estimates and may vary due to destination, customs procedures, or carrier delays.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.
4. Tracking Information
Tracking details will be provided via email once your order ships.
Please allow up to 48 hours for tracking updates to appear in the carrier’s system.
5. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
6. Incorrect Address
Daisy Studio is not responsible for orders shipped to incorrect addresses provided by the customer.
Please verify your shipping details before completing your purchase.
7. Delays or Lost Packages
We are not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.
If your package is marked as delivered but not received, please contact the shipping carrier directly.
8. Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the item and packaging.
9. Split Shipments
Some orders may be shipped separately depending on product availability and warehouse location.